20% OFF + FREE SHIPPING AUS WIDE OVER $35

Santea Shipping Policy


Thank you for visiting and shopping at Santea. The following are the terms and conditions that constitute our International & Domestic Shipping Policy.

*Current Free Shipping Offer

************FREE SHIPPING ON ORDERS OVER $30 usd************


Shipment processing time
All orders are processed within 0-4 business days depending on what shipping service you have selected. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days, and you will be contacted via email.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Australia & N.Z

Estimated delivery 

Shipment cost

Special Offer FREE Shipping - (Tracked)

1-5 business days

Free

Regular Post (Tracked)

1-5 business days

$5

 

International

Estimated Delivery

Shipment cost

Free Shipping offer.- Non tracked 3-12 business days $5

Standard Post- No Tracking

N/A N/A

Regular (tracked)

3-12 business days

$5


Delivery delays can occasionally occur. Occasionally an order may fall outside the estimated delivery window. As per Australia post policy.

Shipment to P.O. boxes or APO/FPO addresses
Santea Pty Ltd ships to addresses within Australia, and Post Office Box addresses.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes
Santea Pty Ltd is not responsible for any customs and taxes for international orders applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
Santea Pty Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

Please

  • Save all packaging materials
  • Damaged goods before filing claims
International shipping policy: we currently ship worldwide.


Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.